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Welcome


The Public Trustee offers independent, professional trustee and asset management services to the WA community. These include Will and Enduring Power of Attorney drafting, deceased estate administration, executor support, financial administration and trust management services.

We are a statutory body that operates under the authority of the Parliament of Western Australia. The Public Trustee’s fees and charges are regulated by the Parliament of Western Australia.

COVID-19: Coronavirus

Due to the current situation regarding Coronavirus (COVID-19) the Public Trustee would like to advise that the following events have been cancelled and will be rescheduled in due course.

  1. North Coast and Chittering Wills Information Series (6-8 April 2020)
  2. WA Law Week - Wills Information Seminar (21 May)
  3. Elder Abuse Awareness Forum (17 June 2020)

Important COVID-19 information for visitorsAt all times the health and well-being of our clients and community members is our number one priority and we appreciate your understanding on this matter.

Please check our Events page for all future updates and cancellations.

If you are planning on visiting us but have concerns about COVID-19, please contact us via email ptomarketing@justice.wa.gov.au or call us on 1300 746 116 prior to attending.

 

Contact Us


Public Trustee
553 Hay Street
PERTH WA 6000

Important information about COVID-19 (Coronavirus)

In order to protect the health and well-being of our staff, clients and the WA Community from the risks posed by COVID-19, the following measures have been implemented:

  • The Public Trustee will continue to operate Monday – Friday from 8.30 am – 4.30 pm.
  • Please do not enter the Public Trustee building if you are unwell, have returned from overseas within the past 14 days, or have been in contact with someone who has tested positive to COVID-19. If that is the case, please contact the Public Trustee by email or telephone and staff will assist you.
  • Where possible, the Public Trustee will undertake all communications by email, post, telephone or video conference, rather than inviting clients to attend in person.
  • If you have documents to lodge, please do not bring them into the Public Trustee. Instead, please send them to the Public Trustee by email, post or fax. Contact details below.
  • Please carefully consider whether you need to come into the Public Trustee building. If you must visit in person, please observe the safety, sanitation and social distancing requirements currently in place and remain 1.5 metres from other visitors and staff. This will assist in reducing the potential for transmission of COVID-19.

What is the best way to contact the Public Trustee at this time?

For all Public Trustee related enquiries, we encourage you to use alternative means of contact rather than visiting our office in person:

  • Telephone
    • General enquiries: 1300 746 212
    • Wills, WA Will Bank and Deceased Estates: 1300 746 116
    • Trust and Represented Persons: 1300 746 212
  • Email
    • General enquiries: public.trustee@justice.wa.gov.au
    • Wills and WA Will Bank: PTOwills@justice.wa.gov.au
    • Deceased estates: PTOcustomerservices@justice.wa.gov.au or, if you are an existing client, please email your Estate Manager direct using their EM number (eg for EM95 email EM95@justice.wa.gov.au)
    • Trust and Represented Persons: Email your Trust Manager direct using their TM number (eg for TM95 email TM95@justice.wa.gov.au)

Please note:
Due to the high number of calls to our office at this time, you may experience long delays when telephoning. Please consider emailing us, we will respond as quickly as possible. We apologise and thank you for your patience at this challenging time.


Making or updating your Will

Public Trustee strongly encourages clients to consider choosing one of the following options for drafting your Will:

  • Telephone appointment
  • Videoconferencing appointment

In circumstances where a telephone or videoconferencing appointment is not possible, face-to-face office based appointments are still available. All visiting will making services for have been suspended until further notice.


WA Will Bank

We cannot accept ‘in person’ WA Will Bank deposits until further notice.

WA Will Bank deposits can ONLY be made by registered post at this time
Postal Address - GPO Box M946 PERTH WA 6843


Events

All events scheduled up until 31 July have been postponed.

Please check our Events page for future updates and cancellations.


The health and well-being of our staff, clients and community is our priority. We appreciate your understanding.

Email: public.trustee@justice.wa.gov.au
Office Hours: Monday to Friday 8:30am to 4:30pm
Closed: Weekends and Public Holidays

Wills, Deceased Estates and EPA - 1300 746 116
Administration and Represented Persons - 1300 746 212

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